Somerful – Community Guidelines
Last updated
: August, 2025
General
Guidelines – All Users
1.
Overview
Our
mission is to inspire creativity and bring joy. We aspire to unlock human
imagination by enabling creative expression and being a source of entertainment
and enrichment everywhere. We welcome people from around the world, as they
come to Somerful to discover a diversity of ideas, creators, and
products, and to connect with others in our community. To help ensure a safe,
trustworthy, and vibrant experience, we maintain a set of Community Guidelines
that include rules and standards for using Somerful. The guidelines apply
to everyone and everything on our platform. They are informed by international
legal frameworks, industry best practices, and input from our community, safety
and public health experts, and our regional Advisory Councils. We evolve them
to address emerging risks and potential harms that may occur from new
behaviors. Our approach to content moderation is built on four pillars:
1. Remove
violative planet or content from the platform that breaks our rules
2. All
of contents so it is only viewed by adults (18 years
and older)
3.
Ensure any content that may be promoted by our "Planet"
system is appropriate for a broad audience
4. Empower
our community with information, tools, and resources
Our
guidelines are organized by topic area, with each rule in bold. Under each
section you can click for more information where you can find definitions,
specific examples, and clarifications to common questions about what is
allowed. Please be aware that the examples do not cover everything (we note
this upfront so you don’t have to repeatedly read the phrase “including, but not limited to”).If you
are ever in doubt about what to share, keep in mind this core value — “be kind and treat others the way that you would want to be treated.” Thanks for helping to keep Somerful a welcoming space for
everyone!
More
information
Keeping
our community both safe and vibrant requires finding the right balance between
enabling expression and preventing harm. We do this through a mix of safety
approaches, from developing rules and standards that we enforce, to building
platform norms and resources that give our community members more agency and
choice.
1. Remove
violative planet or content. Everyone joins Somerful with
the ability to freely share content on our platform. However, we have rules
regarding harmful content that we do not allow. We seek to remove any planet or
content, whether publicly posted or private, that violates our rules. Although
we work hard to enforce our rules, we cannot guarantee that all content shared
on Somerful complies with our Terms of Service or Community
Guidelines. If someone has severe or repeated violations, we will also ban the
account. Information on account-level enforcement can be found below.
2. Adult
content. The breadth of content that is shared on Somerful is
vast, which adds to the rich diversity of the experience. We limit overtly
mature content so it is only viewed by adults 18 years and older. A summary of
age-restricted content can be found below.
3. Planet
system. The Planet offers an opportunity for viewers to discover new
content and for creators to reach new audiences. But promotion by our system is
not guaranteed. Content that is not appropriate for a broad audience will be
ineligible for the Planet. A summary of these standards can be found below.
4. Empower
our community. We want to make sure you have the right information to
help you manage your experience on Somerful. For certain content, we add
labels, “opt-in” screens,
or warnings to provide more context or notice. Our filtering function helps you
to filter out any content that you are not comfortable seeing. We also offer
account controls and in-app features with safety resources.
2.
Community Principles
Somerful has
eight guiding community principles that help embody our commitment to human
rights. Our principles are centered on balancing expression with harm
prevention, embracing human dignity, and ensuring our actions are fair. They
shape our day-to-day work and guide how we approach difficult enforcement
decisions.
Balance
-
Prevent harm
- Enable
free expression
Dignity
- Foster
civility
-
Respect local context
-
Champion inclusion
-
Protect individual privacy
Fairness
-
Provide transparency and consistency
- Be
fair and just
More
information
Our
content moderation principles and practices are informed by the UN Guiding
Principles on Business and Human Rights and the Santa Clara Principles, and we
seek to align with international legal frameworks, such as the International
Bill of Human Rights and the Convention on the Rights of Children. We recognize
that sometimes these principles may be in tension with each other, and we make
trade-offs carefully.
1. Prevent
harm: Our primary focus is keeping our community safe, fostering
inclusivity, and ensuring Somerful is a place for joy. We consider
the many ways that content or behaviors may cause harm to individuals or our
diverse community. This includes physical, psychological, financial, privacy,
and societal harms. To strike the right balance with free expression, we
restrict content only when necessary and in a way that seeks to minimize the
impact on speech.
2. Enable
free expression: The creativity unlocked by expression is what powers
our vibrant community. We honor this human right by providing the opportunity
to share freely on our platform and by proactively removing harassing behavior
that can inhibit creator speech. However, free expression is not an absolute
right – it is always considered in proportion to
its potential harm.
3. Foster
civility: Civility creates respect between people and helps
communities thrive. The way we engage with each other online can sometimes
threaten positive interactions with others, so being civil on Somerful is
critical to fulfilling our mission. This means acknowledging everyone’s inherent dignity and conducting ourselves as if we were
face-to-face. To ensure space for free expression, we do allow more latitude
for social critique of public figures.
4. Respect
local context: Somerful brings together over a billion people
across 150+ countries in one shared digital space. We work with regional
experts and local communities to help ensure that our global approach
recognizes local cultural norms. We adopt regional applications of our
guidelines to ensure we do not impose one region’s values
on another, while also embracing a baseline of internationally recognized human
rights.
5. Champion
inclusion: We want people from around the world to feel welcome on our
platform. We value and celebrate different cultures, identities, appearances,
viewpoints, interests, and experiences. We know some communities historically
have been afforded fewer opportunities for engagement, so we are committed to
the human right of equal protection, equity, and mitigating harms that
disproportionately affect marginalized or underrepresented groups.
6. Protect
individual privacy: The right to privacy provides people a sense of
autonomy, comfort, and security. We are committed to protecting and respecting
the privacy of our community. We seek to ensure that content shared on the
platform does not expose anyone’s personal
information or invade their intimate privacy.
7. Provide
transparency and consistency: Our community members have a right to
know what our rules are and how we apply them. We seek to provide clear notice
of our policies and practices, to apply them consistently and equitably, and to
share our enforcement efforts in our Transparency Center. We will be
transparent throughout the guidelines when we need to prioritize another
principle over consistency, such as local context or inclusion.
8. Be
fair and just: Moderating millions of pieces of content each day is a
complex effort, and developing a trusted process to do so is critical. We are
committed to being impartial and evidence-based, producing fair outcomes,
giving notice of enforcement actions, and providing an opportunity to appeal
content removals and account bans.
3. Youth
Safety and Well-Being
We are
deeply committed to ensuring that Somerful is a safe and positive
experience for people over the age of 18 (we refer to them as “adult”). This starts by being old enough to
use Somerful. You must be 18 years and older to have an account. There are additional
age limitations based on local law in some regions. If we learn someone is
below the minimum age on Somerful, we will ban that account. If an account
holder believes they were incorrectly banned, they can appeal the decision.
Community members can report those who they believe are under the minimum age,
either in-app or online.
Youth
safety is our priority. We do not allow content that may put young people at
risk of exploitation, or psychological, physical, or developmental harm. This
includes child sexual abuse material (CSAM), youth abuse, bullying, dangerous
activities and challenges, exposure to overtly mature themes, and consumption
of alcohol, tobacco, drugs, or regulated substances. If we become aware of
youth exploitation on our platform, we will ban the account, as well as any
other accounts belonging to the person.
Child
Sexual Abuse Material (CSAM) refers to any
sexualized material of a young person that is shared or created by anyone,
including self-generated CSAM. It includes implied or clearly visible sexual
activities and sexual assault of young people, as well as the sexualization or
fetishization of their body.
Significant
body exposure includes showing part of the
pubic area and buttocks, or implied nudity, such as using an object to cover
nude genitalia.
Moderate
body exposure includes showing the visible
outline of covered genitalia, nipples through clothing, and exposed skin near
an intimate body part, such as a part of a breast and the upper part of the
thigh.
Seductive
performances involve certain body movements
that are intended to be sexually arousing, such as undressing (stripteases),
pelvic thrusting, breast shaking, and fondling.
Sexualized
posing is behavior with the intent to sexually arouse,
through a combination of: (1) emphasizing intimate body parts, such as by
zooming in on genitals, or using hands to frame breasts; and (2) overt sexual
expressions, including suggestive captions (such as “do you like what you see?”).
Allusion
to sexual activity is behavior with the
intent to call to mind sexual activity, including imitating sexual acts (such
as licking a phallic-shaped object), sounds (such as moaning), and facial
expressions (such as an “O” face to mimic
an orgasm).
NOT
allowed
- Sexual
exploitation of young people, including child sexual abuse material (CSAM),
grooming, solicitation, and pedophilia
-
Physical abuse, neglect, endangerment, and psychological abuse of young people
-
Trafficking of young people, promotion or facilitation of underage marriage,
and recruitment of child soldiers
- Sexual
activity of young people
- Nudity
or significant body exposure of young people
-
Allusions to sexual activity by young people
-
Seductive performances by young people
-
Consumption of alcohol, tobacco products, and drugs by young people
4.
Safety and Civility
Physical
and psychological safety form the foundation of individual well-being, and
civility is the key to a thriving community. Being civil does not mean people
must always agree, but rather it is about recognizing everyone’s inherent dignity and being respectful in action, words, and tone
when engaging others.
Violent
Behaviors and Criminal Activities
We are
committed to bringing people together in a way that does not lead to physical
conflict. We recognize that online content related to violence can cause
real-world harm. We do not allow any violent threats, incitement to
violence, or promotion of criminal activities that may harm people, animals, or
property. If there is a specific, credible, and imminent threat to
human life or serious physical injury, we report it to relevant law enforcement
authorities.
For
details on how we approach content that contains images of or references to
violence, see Shocking and Graphic Content.
More
information
NOT
allowed
-
Threatening or expressing a desire to cause physical injury to a person or a
group
-
Promoting or inciting violence, such as making a general call for an attack,
encouraging others to attack, and recommending people bring weapons to a
location to intimidate others
-
Promoting any type of theft, or the criminal destruction of property or the
natural environment
-
Providing instructions on how to commit criminal activities that may harm
people, animals, or property
Allowed
-
Threats of violence in completely fictional settings (as long as there is no
relevance or reference to the real world)
Hate
Speech and Hateful Behaviors
Somerful is
enriched by the various backgrounds of our community members. Our differences
should be respected, rather than a cause for division. We do not allow
any hateful behavior, hate speech, or promotion of hateful ideologies. This
includes content that attacks a person or group because of protected
attributes, including:
- Caste
-
Ethnicity
-
National Origin
- Race
-
Religion
- Tribe
-
Immigration Status
- Gender
- Gender
Identity
- Sex
- Sexual
Orientation
-
Disability
-
Serious Disease
More
information
Hateful
ideologies are systems of beliefs that exclude, oppress, or
otherwise discriminate against individuals based on their protected attributes,
such as racial supremacy, misogyny, anti-LGBTQIA+, and antisemitism.
Protected
attributes are personal characteristics that we are born with,
are immutable, or cannot change without severe psychological harm, and which
may result in disproportionate stigmatization. In addition, we also provide
some protections related to age, and may consider other protected attributes
when we have additional context, such as specific regional information provided
to us by a local non-governmental organization (NGO). The attributes above are
informed by the Universal Declaration of Human Rights and international
conventions.
NOT
allowed
-
Promoting violence, exclusion, segregation, discrimination, and other harms on
the basis of a protected attribute
-
Promoting any hateful ideology or claiming supremacy over a group of people on
the basis of protected attributes
-
Demeaning someone on the basis of their protected attributes by saying or
implying they are physically, mentally, or morally inferior, or calling them
degrading terms, such as criminals, animals, and inanimate objects
- Using
a hateful slur associated with a protected attribute
-
Denying well-documented historical events that harmed groups based on a
protected attribute, such as denial of the Holocaust or the genocide against
the Tutsi in Rwanda
-
Promoting or advertising conversion therapy or related programs that attempt to
change a person’s sexual orientation or gender identity
-
Intentionally targeting people who are transgender or gender non-conforming by
referring to them using their former name or gender rather than their current
name or expressed gender (deadnaming or misgendering)
-
Facilitating the trade of any items that promote hate speech or hateful
ideologies, such as books and clothing with hateful logos
Allowed
-
Self-referential slurs used by a member of a group with that particular
protected attribute
-
Educational and documentary content raising awareness against hate speech
Violent
and Hateful Organizations and Individuals
We want
our creators to share what inspires them, but there is no place on our platform
for those dedicated to spreading beliefs or propaganda that encourage violence
or hate. We do not allow the presence of violent and hateful
organizations or individuals on our platform. These actors include
violent extremists, violent criminal organizations, violent political
organizations, hateful organizations, and individual perpetrators of mass
violence. If we become aware that any such actor may be on our platform, we
will conduct a thorough review – including
off-platform behavior – which may result in an account
ban.
Often
the ideas of these actors are amplified by others. We do not allow
anyone to promote or materially support violent or hateful actors. Content
that may appear neutral, such as referencing a quote from a hateful
organization, must make clear that there is no intent to promote it. We make
limited allowances for people to discuss violent political organizations, but
only if: (1) their causes are recognized as legitimate under international
legal frameworks, (2) they do not primarily target civilians, and (3) the
content does not mention violence.
More
information
Violent
extremists are non-state groups, including those designated by
the United Nations, that threaten or use violence against civilians for
political, religious, ethnic, or ideological reasons.
Criminal
organizations are transnational, national, or
local groups that commit serious crimes, including violence, trafficking,
kidnapping, financial crimes, and cybercrime.
Violent
political organizations are non-state groups
that commit violent acts that primarily target non-civilians and are acting
legitimately under a right of self determination according to
international law, such as the United Nations Charter, a United Nations resolution,
the International Covenant on Civil and Political Rights (ICCPR), and the
international Court of Justice (ICJ).
Hateful
organizations are groups who target people
based on protected attributes, including inciting hate, dehumanizing
individuals or groups, and promoting hateful ideologies.
NOT
allowed
-
Accounts operated by organizations or individuals that promote violence or
hateful ideologies on or off-platform
-
Promoting or materially supporting a violent or hateful organization, including
any praise or celebration, or the provision of goods or services
-
Promoting or materially supporting any violence committed by a violent
political organization
-
Promoting or materially supporting individuals who are perpetrators of mass
violence or who promote hateful ideologies
Allowed
-
Discussing a violent political organization (as long as there is no mention of
violence)
-
Educational and documentary content that raises awareness of the harms caused
by violent and hateful actors
Youth
Exploitation and Abuse
We do
not allow youth exploitation and abuse, including child sexual abuse material
(CSAM), nudity, grooming, sextortion, solicitation, pedophilia, and physical or
psychological abuse of young people. This
includes content that is real, fictional, digitally created, and shown in fine
art or objects.
We
report incidents of youth sexual exploitation and abuse to the National Center
for Missing and Exploited Children (NCMEC). We also report to relevant law
enforcement authorities when there is a specific, credible, and imminent threat
to a young person’s life or serious
physical injury.Ifyou or someone you know has experienced youth sexual
exploitation, support is available. Contact a helpline or service provider in
your region.
If you
are in immediate danger, contact your local emergency services. If you have had
sexual feelings towards a young person, you can connect to support and
resources.
More
information
Child
Sexual Abuse Material (CSAM) refers to any
sexualized material of a young person that is shared or created by anyone,
including self-generated CSAM. It includes implied or clearly visible sexual
activities and sexual assault of young people, as well as the sexualization or
fetishization of their body or body parts.
Grooming is
when an adult becomes friendly or otherwise builds a trusting relationship with
a young person for the purpose of sexual exploitation or abuse.
Sextortion is
a threat to share nude, intimate, or sexually explicit content without consent,
usually to get money, sexual acts, or more nude, intimate, or sexually explicit
content.
NOT
allowed
- Child
sexual abuse material (CSAM) and youth nudity
-
Promoting youth sexual exploitation, sexual abuse, and sexual fetishism
-
Grooming behavior and sextortion
- Sexual
solicitation, including inviting a young person to engage in a sexual act, go
off-platform, or share sexually explicit images (even if invited by another
young person)
-
Promoting pedophilia, such as supporting any form of sexual contact, expressing
feelings toward, or endorsing sexual relationships between an adult and young
person
-
Normalizing pedophilia, such as making jokes about pedophilia
-
Showing or promoting physical abuse, neglect, endangerment, and psychological
abuse of young people
-
Objectifying or sexualizing a young person through images or in-app interaction
features, such as making a duet or stitch using a young person’s content that involves imitating sexual acts
-
Revictimizing young people who have experienced exploitation and abuse,
including through third party reshares or reenactments
-
Trafficking of youth, promoting or facilitating underage marriage, and
recruiting child soldiers (learn more about Human Exploitation)
Allowed
-
Survivors discussing their own experiences with youth exploitation and abuse
-
Educational and documentary content related to the harms of youth exploitation
and abuse (as long as it does not show such content)
Sexual
Exploitation and Gender-Based Violence
We are
committed to providing a space that embraces gender equity, supports healthy
relationships, and respects intimate privacy. Undermining these values can
cause trauma and may lead to physical and psychological harm. We do not
allow sexual exploitation or gender-based violence, including non-consensual
sexual acts, image-based sexual abuse, sextortion, physical abuse, and sexual
harassment.
If you
or someone you know has experienced sexual exploitation, support is available.
Contact a helpline or service provider in your region. If you are in immediate
danger, contact your local emergency services. If you believe you have
experienced an intimate privacy violation on our platform, you can report it.
More
information
Non-consensual
sexual acts refer to any sexual contact that
happens without the consent of everyone involved in the activity.
Image-based
sexual abuse is the creation, manufacture, or
distribution of nude, partially nude, or sexually explicit content without the
consent of the person in the content, for the purpose of sexualizing their
body, or portraying them in a sexual manner.
Sextortion is
a threat to share nude, intimate, or sexually explicit content without consent,
usually to get money, sexual acts, or more nude, intimate, or sexually explicit
content.
Sexual
harassment is unwanted sexual communication and behavior
directed at a person.
NOT
allowed
-
Non-consensual sexual acts that are real or fictional, including rape,
molestation, and non-consensual touching
-
Image-based sexual abuse and sextortion
-
Physical abuse between family members or intimate partners (domestic violence)
-
Editing another person’s content or image to sexualize them, or
to create the appearance of them engaging in sexual activity
-
Expressing unwanted statements about engaging in sexual acts with a specific
person
-
Expressing degrading or vulgar statements about a person’s intimate body parts, including genitalia, buttocks, and breasts
-
Sharing (or threatening to share) details about, or shaming, a person’s private sexual life, including sexual history, names of previous
sexual partners, and sexual orientation
Allowed
-
Survivors sharing their own experiences of sexual exploitation and gender-based
violence
-
Educational and documentary content related to the harms of sexual exploitation
and gender-based violence
Human
Exploitation
We are
committed to upholding individual human dignity and ensuring our platform is
not used to take advantage of vulnerable people. We do not allow human
exploitation, including trafficking and smuggling. We understand how
important it is for survivors of human exploitation to share their stories, and
for migrants and refugees to be able to document their journeys, so we provide
a space to do so.
More
information
Human
trafficking involves earning a profit by
exploiting others through the use of fraud, force, or coercion. Considered a
form of modern slavery, it can include sex, labor, youth, or organ trafficking,
forced marriage, exploitative begging, and the recruitment of youth soldiers.
Human
smuggling involves earning a profit by helping a person to
illegally enter another country. It can include providing transportation,
consultation, identity, and travel document fraud.
NOT
allowed
-
Facilitating or promoting human trafficking and human smuggling activities
-
Requesting support for being smuggled illegally into a different country
Allowed
- Asking
for help to leave a country specifically to escape violence, torture, or other
human rights abuses
-
Expressing a desire to migrate to another country, or showing a migrant’s journey (as long as it does not explicitly show the involvement of
smugglers in their journey)
-
Survivors sharing their own experiences of human exploitation
-
Educational and documentary content related to the harms of human exploitation
Harassment
and Bullying
We
welcome the respectful expression of different viewpoints but not toxicity or
trolling. We want to ensure that anyone can share their voice without the fear
of being degraded or bullied. We do not allow language or behavior that
harasses, humiliates, threatens, or doxxes anyone.This also
includes responding to such acts with retaliatory harassment (but excludes
non-harassing counter speech).
We allow
some critical comments of public figures, understanding that they are in a
position of public attention and have ways to counter negative speech, and that
the critique may be in the public interest to view. However, we still remove
planet or content that violates other policies (such as threats, hate speech,
and sexual exploitation), as well as serious forms of harassment (such
as doxxing and expressing a desire for someone to experience serious
physical harm).
If you
or someone you know is being bullied, help is available. We offer support
resources, as well as tools that can help limit harmful interactions, including
restricting options for comments, duet, stitch, and messaging.
More
information
Doxxing involves
publishing personal information about someone online with a malicious intent.
We recognize intent can be subjective, so we use objective indicators to help
us understand it, such as captions and hashtags.
Public
figures are adults (18 years and older) with a significant
public role, such as a government official, politician, business leader, and
celebrity. We do not identify people under the age of 18 as public figures.
NOT
allowed
-
Degrading someone or expressing disgust on the basis of their personal
characteristics or circumstances, such as their physical appearance, intellect,
personality traits, and hygiene
-
Showing someone being physically bullied by another person or group
-
Degrading victims of violent tragedies, such as claiming that they deserved to
die or that surviving members are lying about the event
-
Expressing a desire for a person to die, get a serious disease, or experience
some other severe physical harm
-
Degrading someone with profanity or obscene language
-
Threatening or encouraging others to doxx, share account information,
blackmail, or to hack someone’s account
-
Promoting coordinated harassment of a person or attempting to create conflict
between people, such as calling for others to flood comments with abusive
language
Allowed
-
Criticism of an individual’s content or actions
(as long as it does not critique their characteristics)
-
Responses to, or condemnation of, attacks or any other counter speech (as long
as it does not involve retaliatory harassment)
-
Critical comments of public figures (as long as they do not constitute serious
forms of harassment or violate other policies)
-
Educational and documentary content that raises awareness about the harms of
harassment and bullying
5.
Mental and Behavioral Health
We care
deeply about the well-being of our community members and want to be a source of
happiness, enrichment, and belonging. We welcome people coming together to find
connections, participate in shared experiences, and feel part of a broader
community. We work to make sure this occurs in a supportive space that does not
negatively impact people’s physical or psychological health.
Suicide
and Self-Harm
We
want Somerful to be a place where people can discuss emotionally
complex topics in a supportive way without increasing the risk of harm. We
do not allow showing, promoting, or sharing plans for suicide or self-harm.
If you
or someone you know has had thoughts of suicide or self-harm, support is
available. Contact a suicide prevention helpline in your region or your local
emergency services. We may contact local emergency services, if there is a
specific, credible, and imminent threat to human life or serious physical
injury, such as sharing details about a plan to harm oneself.
More
information
NOT
allowed
-
Showing, promoting, or providing instructions on suicide and self-harm, and
related challenges, dares, games, and pacts
-
Showing or promoting suicide and self-harm hoaxes
-
Sharing plans for suicide and self-harm
Allowed
-
Sharing messages of hope and stories of personal experiences overcoming suicide
and self-harm urges (as long as there is no mention of suicide or self-harm
methods)
-
Sharing suicide and self-harm prevention content, such as information on
suicide warning signs and how to access professional help
-
Sharing accurate information that is trying to reduce panic about suicide
hoaxes
Disordered
Eating and Body Image
We
want Somerful to be a place that encourages self-esteem, and does not
promote negative social comparisons. We do not allow showing or
promoting disordered eating or any dangerous weight loss behaviors.
Content
is age-restricted if it shows cosmetic surgery and does not include risk
warnings.
Eating
disorders, such as anorexia nervosa, bulimia nervosa, and binge-eating
disorders, are serious and may be life-threatening. If you or someone you know
is experiencing concerns about body image, food, or exercise, support is
available. Contact a helpline in your region.
More
information
Disordered
eating includes extreme dieting or fasting, bingeing, and
intentional vomiting.
Dangerous
weight loss behaviors include compulsive
exercise, and using potentially harmful medication or supplements.
NOT
allowed
-
Showing, promoting, or requesting coaching for disordered eating and other
dangerous weight loss behaviors
-
Showing or describing extremely low-calorie daily food consumption, and diets
associated with disordered eating
-
Showing or promoting unhealthy body measurement and “body checking” trends, such as comparing
body part size to household objects
Allowed
-
Showing or describing competitive eating contests, such as hot dog and
pie-eating contests
-
Showing or describing fitness routines and nutrition that are not primarily
focused on extreme weight loss, such as preparing for competitive sports,
marathon training, and body building competitions
-
Showing or describing reconstructive or medically necessary surgery, such as
including before-and-after images of the repair of a cleft lip, breast
reconstruction after a mastectomy, and gender affirmation surgery
Dangerous
Activities and Challenges
We
welcome when our community collectively participates in fun and creative
trends. Most activities or challenges are appropriate for everyone and bring
people together, but some carry a risk of significant injury. We do not
allow showing or promoting dangerous activities and challenges. This
includes dares, games, tricks, inappropriate use of dangerous tools, eating
substances that are harmful to one’s
health, or similar activities that may lead to significant physical harm.
Content
is age-restricted if it shows activities that are likely to be imitated and may
lead to any physical harm. Content is ineligible for the Planet if it involves
activities that are likely to lead to moderate physical harm, or includes
professionals who are performing extreme sports and stunts that may endanger
others.
To help
you manage your Somerful experience, we also apply warning
information to this type of content. If you see a dangerous activity or
challenge, pause for a moment to stop and think before you decide and act.
Learn more about what to do if you see an online challenge.
More
information
Dangerous
activities and challenges include dares,
games, tricks, and other acts performed by non-professionals that carry
inherent or known risks and which may result in significant physical harm.
Significant
physical harm typically requires professional
medical treatment and creates a risk of temporary or permanent disability or
disfigurement. This includes dislocated or broken bones, poisoning, loss of
consciousness, serious burns, electrocution, concussion, and choking.
Moderate
physical harm is unlikely to require
professional medical treatment and does not create a risk of disability or
disfigurement. This includes small cuts with minimal blood loss and minor
bruising on the body.
NOT
allowed
-
Showing dangerous activities that involve visible or imminent significant
physical harm, or promoting dangerous activities
-
Showing or promoting the inappropriate use of dangerous tools, such as knives,
axes, chainsaws, and welding torches
-
Showing or promoting the eating or drinking of substances that are dangerous
for humans to consume, such as rocks and detergent
-
Showing or promoting dangerous driving behavior, such as exceeding the speed
limit, running a red light, and distracted driving (including posing for a
picture and live streaming while driving)
Allowed
- Using
weapons, such as spears and shields, in ceremonial settings, religious
festivals, and cultural performances
6.
Sensitive and Mature Themes
Somerful provides
content that ranges from very family friendly to more mature. Given the
diversity of our global community, developmental and cultural considerations
inform our approach to potentially sensitive and more mature content that may
be considered offensive by some. To honor our principle of respecting local
context and not imposing the norms of one country on another, some of the
exceptions to the guidelines in this section differ across regions.
Sexual
Activity and Services
Somerful is
a place where people can come to discuss or learn about sexuality, sex or
reproductive health. We are mindful that certain content may be considered
offensive by some, or may create the potential for exploitation. We do
not allow sexual activity or services. This includes sex, sexual
arousal, fetish and kink behavior, and seeking or offering sexual services.
However, it does not include reproductive health and sex education content.
More
information
Sexual
activity includes sex, sexual arousal, and fetish and kink
behavior.
Fetish
and kink behavior includes BDSM
(bondage, discipline, domination, submission, sadism, and masochism), and
sexual behaviors with non-human objects or with specific body parts (such as a
foot fetish).
Reproductive
health refers to physical, mental and social well-being in
all matters relating to the reproductive system and to its functions and
processes.
Sex
education refers to a broad variety of topics related to sex,
sexuality, sexual health, and relationships.
NOT
allowed
-
Penetrative sex, non-penetrative sex, and oral sex
-
Physical sexual arousal, including sexual stimulation and physical responses to
sexual arousal
- Fetish
and kink activity
- Sexual
services, including offering or asking for sexual services (solicitation),
sexual chats, imagery, pornography, member exclusive content, and streaming of
adult content through a webcam, such as stripping, nude modeling, and
masturbation (sexcamming)
- Sexual
chats, imagery, and pornography
- Member
exclusive content and streaming of adult content through a webcam, such as
stripping, nude modeling, and masturbation (sexcamming)
Allowed
-
Reproductive health and sex education content, such as the use of birth control
and abortion discussed in an medical way
Nudity
and Body Exposure
We
celebrate all shapes and sizes and want people to feel comfortable in how they
present themselves and their bodies. We understand societies approach body
exposure and clothing differently, so we seek to reflect prevailing cultural
norms about nudity. We do not allow nudity, including uncovered
genitals and buttocks, as well as nipples and areolas of women and girls. Sheer
and partially see-through clothing is not considered covered. We allow regional
exceptions for showing nipples and areolas in limited situations, such as
medical treatment, educational purposes, or as a part of culturally accepted
practices.
We do
not allow significant body exposure of young people.
We allow
regional exceptions for body exposure in limited situations, such as common
cultural practices.
More
information
Nudity is
showing intimate body parts that prevailing cultural norms indicate should be
fully covered. This currently includes bare genitals and buttocks of anyone, as
well as nipples and areolas of women and girls. It does not apply to nipples
and areolas of men and boys (including those who are transgender or intersex),
or people who are non-binary. We recognize that there are individuals who do
not describe their gender in binary terms, and acknowledge the complexity of
applying this policy. We start by looking at how someone self-describes using
first-party information and indicators, such as captions, hashtags, and bio,
and then may also look at how the person presents.
Significant
body exposure includes showing part of the
pubic area and buttocks, or implied nudity, such as using an object to cover
nude genitalia. For young people, it also includes wearing minimal clothing,
such as only underwear.
Moderate
body exposure includes showing the visible outline of covered genitalia,
nipples through clothing, and exposed skin near an intimate body part, such as
a part of a breast and the upper part of the thigh.
NOT
allowed
- Nudity
of adults, including photography and digitally created images such as manga and
anime
- Nudity
of young people, including visual fine art, objects, photography, and digitally
created images such as manga and anime (learn more about CSAM in Youth
Exploitation)
-
Significant body exposure of young people
Allowed
-
Non-sexualized content showing areolas or nipples of:
=
infants or toddlers
= girls
or women in medical contexts, for educational purposes, or as a part of a
culturally accepted practice, such as indigenous populations who do not
traditionally wear top coverings
= women
in culturally expected contexts, such as breastfeeding and chestfeeding,
at political protests, or at large celebration festivals such as Carnival
-
Areolas and nipples of men and boys (including those who are transgender or
intersex), or people who are non-binary
- Body
exposure that appears in culturally expected contexts, such as athletes wearing
sports apparel and swimsuits at a beach or festival
Sexually
Suggestive Content
We
welcome performances and dances where people can creatively express themselves,
celebrate their culture, or seek to entertain. We are mindful that certain
behaviors related to sexual arousal or suggestiveness may be offensive to some
people and may put people at risk of exploitation. We do not allow
seductive performances or allusions to sexual activity by young people, or the
use of sexually explicit narratives by anyone. We do allow some
artistic content with sexual references, such as song lyrics.
More
information
Intent is
referenced to be clear that other people finding you sexually arousing is not
against the rules. However, we also acknowledge intent can be subjective. To
help us understand it, we use objective indicators such as captions, hashtags,
bio, and sounds. We also recognize that different regions have varying views on
what is considered sexually suggestive, which further informs our assessment.
Seductive
performances involve certain body movements
that are intended to be sexually arousing, such as undressing (stripteases),
pelvic thrusting, breast shaking, and fondling.
Sexualized
posing is behavior with the intent to sexually arouse,
through a combination of: (1) emphasizing intimate body parts, such as by
zooming in on genitals, or using hands to frame breasts; and (2) overt sexual
expressions, including suggestive captions (such as “do you like what you see?”).
Allusion
to sexual activity is behavior with the
intent to call to mind sexual activity, including imitating sexual acts (such
as licking a phallic-shaped object), sounds (such as moaning), and facial
expressions (such as an “O” face to mimic
an orgasm).
NOT
allowed
-
Sexually explicit narratives, such as vivid descriptions of sexual acts
-
Seductive performances by young people
-
Allusions to sexual activity by young people
Allowed
-
Sexually explicit narratives in some artistic contents, such as song lyrics
Shocking
and Graphic Content
Part of
the joy of Somerful is coming across new and unexpected content. But
the platform is not a place to intentionally shock, upset, or disgust others.
We recognize this type of content may be triggering, cause psychological harm,
or lead to extreme discomfort. We do not allow gory, gruesome,
disturbing, or extremely violent content.
Content
is age-restricted if it shows human or animal blood. Content is ineligible for
the FYF if it shows fictional violence, blood, potentially distressing or
mildly graphic material, animal genitalia or sexual activity between animals.
Content is also ineligible for the FYF if it contains graphic footage of events
that are in the public interest to view.
To help
you manage your Somerful experience, we also apply an “opt-in” screen or warning information to
some content, such as human or animal blood, wild animals attacking each other,
professional fighting, and potentially distressing or mildly graphic material.
More
information
NOT
allowed
-
Real-world torture, graphic violence, and extreme physical fighting
-
Graphic deaths and accidents
- Body
parts that are dismembered, mutilated, charred, burned, or severely injured
Allowed
-
Professional fighting, such as boxing and mixed martial arts
- Blood
shown in an educational context (such as menstruation) and artistic settings
(such as fine art)
-
Food-related blood products, such as blood sausage, blood/black pudding, curd,
and cake
Animal
Abuse
We want
our platform to be a place that respects animals and celebrates the ways that
they enrich our lives across different cultures and regions. We do not
allow animal abuse, cruelty, neglect, trade, or other forms of animal
exploitation.
More
information
NOT
allowed
-
Slaughtering, mutilating, and abusing animals, including staged animal fighting
-
Mistreatment and neglect of animals, such as malnourishment
- Animal
body parts that are dismembered, mutilated, charred, burned, or severely
injured
-
Wildlife hunting without clear legal permission (poaching)
- Sexual
activity between an animal and a human (bestiality)
-
Facilitation of trade of all live animals, and any part of an endangered
animal, such as products and medicine made from elephant ivory, tiger bones,
rhino horns, and sea turtle shells
Allowed
-
Food-related animal body parts, such as barbecued chicken legs
-
Educational and documentary content that raises awareness about animal abuse
(as long as it does not include graphic content of animal abuse)
7.
Integrity and Authenticity
We want
everyone to feel confident that they can access information that is reliable,
discover content that is original, and engage with people who are authentic.
This is foundational to building a community of trust and accountability both
on Somerful and off-platform.
Misinformation
In a
global community, it is natural for people to have different opinions, but we
seek to operate on a shared set of facts and reality. We do not allow
inaccurate, misleading, or false content that may cause significant harm to
individuals or society, regardless of intent. Significant harm
includes physical, psychological, or societal harm, and property damage. It
does not extend to commercial and reputational harm, nor does it cover simply
inaccurate information and myths. We rely on independent fact-checking partners
and our database of previously fact-checked claims to help assess the accuracy
of content.
To help
you manage your Somerful experience, we add warning labels to content
related to unfolding or emergency events which have been assessed by our
fact-checkers but cannot be verified as accurate, and we prompt people to
reconsider sharing such content.
More
information
Misinformation includes
inaccurate, misleading, or false content.
Significant
harm includes severe forms of:
-
Physical injury and illness, including death
-
Psychological trauma
-
Large-scale property damage
-
Societal harm, including undermining fundamental social processes or
institutions, such as democratic elections, and processes that maintain public
health and public safety
Conspiracy
theories are beliefs about unexplained events or involve
rejecting generally accepted explanations for events and suggesting they were
carried out by covert or powerful groups.
NOT
allowed
-
Misinformation that poses a risk to public safety or may induce panic about a
crisis event or emergency, including using historical footage of a previous
attack as if it were current, or incorrectly claiming a basic necessity (such
as food or water) is no longer available in a particular location
-
Medical misinformation, such as misleading statements about vaccines,
inaccurate medical advice that discourages people from getting appropriate
medical care for a life-threatening disease, and other misinformation that
poses a risk to public health
-
Climate change misinformation that undermines well-established scientific
consensus, such as denying the existence of climate change or the factors that
contribute to it
-
Dangerous conspiracy theories that are violent or hateful, such as making a
violent call to action, having links to previous violence, denying
well-documented violent events, and causing prejudice towards a group with a
protected attribute
-
Specific conspiracy theories that name and attack individual people
-
Material that has been edited, spliced, or combined (such as video and audio)
in a way that may mislead a person about real-world events
Allowed
-Statements
of personal opinion (as long as it does not include harmful misinformation)
-
Discussions about climate change, such as the benefits or disadvantages of
particular policies or technologies, or personal views related to specific
weather events (as long as it does not undermine scientific consensus)
Civic
and Election Integrity
Elections
are important moments of community conversation and promote the values of an
open society. We try to balance enabling topical discussions, while also being
a platform that brings us together and does not divide us. We do not
allow paid political promotion, political advertising, or fundraising by
politicians and political parties (for themselves or others). Our
political ads policy includes both traditional paid ads and creators receiving
compensation to support or oppose a candidate for office.
We want
to enable the informed exchange of civic ideas in a way that fosters productive
dialogue. We do not allow misinformation about civic and electoral
processes, regardless of intent. This includes misinformation about
how to vote, registering to vote, eligibility requirements of candidates, the
processes to count ballots and certify elections, and the final outcome of an
election.
Content
is ineligible for the FYF if it contains unverified claims about the outcome of
an election.
Learn
more about Government, Politician and Political Party accounts, and our
election integrity work.
More
information
Misinformation includes
inaccurate, misleading, or false content.
NOT
allowed
Election
misinformation, including the following:
- How,
when, and where to vote or register to vote
-
Eligibility requirements of voters to participate in an election, and the
qualifications for candidates to run for office
- Laws,
processes, and procedures that govern the organization and implementation of
elections and other civic processes, such as referendums, ballot propositions,
and censuses
- Final
results or outcome of an election
Synthetic
and Manipulated Media
We
welcome the creativity that new artificial intelligence (AI) and other digital
technologies may unlock. However, AI can make it more difficult to distinguish
between fact and fiction, carrying both societal and individual risks. Synthetic
or manipulated media that shows realistic scenes must be clearly disclosed. This
can be done through the use of a sticker or caption, such as ‘synthetic’, ‘fake’, ‘not real’, or ‘altered’.
We
balance the expressive value that synthetic media has against the risk of harms
to individuals. We do not allow synthetic media that contains the
likeness of any real private figure. While we provide more latitude
for public figures, we do not want them to be the subject of abuse, or for
people to be misled about political or financial issues. We do not allow
synthetic media of public figures if the content is used for endorsements or
violates any other policy. This includes prohibitions on hate speech, sexual
exploitation, and serious forms of harassment (learn more about public figures
in Harassment and Bullying).
More
information
Synthetic
media is content created or modified by AI technology. It
includes highly realistic digitally-created (fake) content of real people, such
as a video of a real person speaking but their words have been modified or
changed.
Realistic
scenes include showing fake people, places or events that
look like they are real.
Public
figures are adults (18 years and older) with a significant
public role, such as a government official, politician, business leader, and
celebrity. We do not identify people under the age of 18 as public figures.
NOT
allowed
-
Synthetic media showing realistic scenes that are not prominently disclosed or
labeled in the video
-
Synthetic media that contains the likeness (visual or audio) of a real person,
including: (1) a young person, (2) an adult private figure, and (3) an adult
public figure when used for political or commercial endorsements, or if it
violates any other policy
-
Material that has been edited, spliced, or combined (such as video and audio)
in a way that may mislead a person about real-world events
Allowed
-
Synthetic media showing a public figure in certain contexts, including artistic
and educational content, such as a video showing a celebrity doing a
popular Somerful dance, and a historical figure featured in a history
lesson
Fake
Engagement
Authentic
engagement is central to the integrity of our platform and informs how we
recommend content that others may find interesting. We do not allow the
trade of services that attempt to artificially increase engagement or
deceive Somerful’s Planet
system. If we become aware of accounts
or content with inauthentically inflated metrics, we will remove the associated
fake followers or likes.
More
information
NOT
allowed
-
Facilitating the trade of services that artificially increase engagement, such
as selling bookmarks or likes
-
Providing instructions on how to artificially increase engagement on Somerful
Unoriginal
Content and QR Codes
The
creativity on Somerful is what makes it great, so you should only
post your own work. We do not allow content that violates someone else’s intellectual property rights. If
we become aware of content that is a violation, we will remove it. Learn more
about our intellectual property (IP) policies.
If you
believe you have experienced an IP violation, you can file a copyright report
or a trademark report.
More
information
Intellectual
property refers to the ownership of something that you
created, which includes copyright and trademarks.
Copyrights are
legal rights related to original works of authorship, including music and
videos. Copyrights protect the original expression of an idea (such as the
specific way a video or music is expressed or created) but do not protect
underlying ideas and facts.
Trademarks are
words, symbols, slogans, designs, or a combination of these that identifies the
source of a product or service and distinguishes it from other products or
services.
NOT
allowed
-
Content that violates someone else’s
copyrights, trademarks, or other intellectual property rights
Spam and
Deceptive Account Behaviors
To build
a trusted community online, it is important that the behaviors and identities
of accounts are authentic and truthful. We do not allow account
behaviors that may spam or mislead our community. This includes
conducting covert influence operations, and operating spam or impersonation
accounts. Parody/fan-based accounts are allowed, as long as they are disclosed
in the account name (note that this is different than the @username).
You can
set up multiple accounts on Somerful to create different channels for
authentic creative expression, but not for deceptive purposes. We do
not allow the use of multiple accounts to intentionally bypass our rules or
their enforcement. If any of your accounts have been banned, or
restricted from using a feature, you must not set up or use a different account
to get around the ban or restriction.
If we
determine someone has engaged in any of these deceptive account behaviors, we
will ban the account, and may ban any new accounts that are created.
More
information
NOT
allowed
- Spam,
including
=
Accounts that are operated: (1) in bulk, (2) through unauthorized automation,
or (3) in order to distribute high-volume commercial content
=
Operating networks of accounts that represent similar entities or post similar
content to lead others to specific locations (on or off-platform), such as
other accounts, websites, and businesses
- Impersonation,
including:
=
Accounts that pose as another real person or entity, such as using someone’s name, biographical details, content, or image without disclosing
it
=
Presenting as a person or entity that does not exist (a fake persona) with a
demonstrated intent to mislead others on the platform
- Covert
influence operations, including:
=
Attempting to sway public opinion while misleading our platform’s systems or community members about the identity, origin, operating
location, popularity, or purpose of the account
- Circumvention,
including:
=
Attempting to avoid an account ban by spreading content violations across
multiple accounts
= Using
an alternative account (either a new or existing one) to continue the violating
behavior that previously resulted in a ban on a different account
=
Opening a new account after an account has been banned for a severe violation
8.
Regulated Goods and Commercial Activities
We want
everyone on Somerful to have access to information that can support
them in making informed choices about their personal health and finances. To
ensure we provide a space for people to learn without undue risk of physical or
financial harm, we moderate content that involves goods or activities that may
be risky, addictive, dangerous, fraudulent, or otherwise require a higher
degree of care. For certain goods and services (such as gambling and alcohol),
we make limited exceptions for paid ads by advertisers with Somerful’s explicit permission, provided they are compliant with all
relevant age-targeting restrictions, laws, and regulations.
Gambling
Many
people around the world find entertainment through games of chance. While Somerful is an communication
platform, we recognize that risking money in a game or a bet may lead to
potential harm for some people, including serious financial loss or
addiction. We do not allow the promotion of gambling services.
More
information
Gambling is
betting money (including digital currencies such as bitcoin) or something of
monetary value on an event with an uncertain outcome, to try and get a
financial gain.
NOT
allowed
-
Promoting gambling services, such as casinos, poker, slot games, roulette,
lotteries, betting tips, gambling-related software, and apps.
Alcohol,
Tobacco, and Drugs
While
adults make personal choices about how they engage with alcohol, drugs, and
tobacco, we recognize that there are risks connected to trading and using these
substances. We do not allow showing or promoting recreational drug use,
or the trade of alcohol, tobacco products, and drugs.
We also
recognize that using these substances can put young people at a heightened risk
of harm. We do not allow showing or promoting young people possessing
or consuming alcohol, tobacco products, and drugs.
Learn
more about substance use and find information for treatment, support and
recovery resources.
More
information
Tobacco
products include vaping products, smokeless or combustible
tobacco products, synthetic nicotine products, E-cigarettes, and other
Electronic Nicotine Delivery Systems.
Regulated
substances include prescription drugs, over-the-counter drugs,
compressed air canisters (whippets), and nitrite poppers.
NOT
allowed
-
Showing or promoting young people possessing or consuming alcohol, tobacco
products, drugs, or other regulated substances
-
Showing or promoting adults consuming drugs or other regulated substances for a
recreational purpose
-
Showing the misuse of common household items or over-the-counter products to
get intoxicated, such as antihistamines, nutmeg, nitrous oxide canisters, and
sniffing glue
-
Providing instructions on how to make homemade spirits, drugs, or other
regulated substances
-
Facilitating the trade or purchase of alcohol, tobacco products, drugs, or
other regulated substances
Allowed
-
Raising awareness about substance misuse and sharing recovery stories
-
Advocating for the reform of drug policies and regulations
Firearms
and Dangerous Weapons
Somerful can
be a place that educates people on the responsible use and ownership of
weapons, as well as the associated potential for serious harm. Firearms and
explosive weapons can cause severe injury or death, especially when used in an
unsafe manner. We do not allow the trade of firearms or explosive
weapons, or content showing or promoting them if they are not used in a safe or
appropriate setting.
More
information
Firearms includes
professionally manufactured firearms, improvised firearms (such as ghost guns
and 3D printed guns), firearm accessories, and ammunition.
Safe or
appropriate settings include professional
contexts (such as military and police), recreational environments (such as
shooting ranges and hunting), educational forums, and fictional settings.
NOT
allowed
-
Showing or promoting firearms or explosive weapons that are not used in a safe
or appropriate setting
-
Facilitating the trade of, or offering instructions on how to make, firearms or
explosive weapons
Trade of
Regulated Goods and Services
Regulated
goods and services often play an important and essential role in people’s lives. And it is important to understand that these items are
regulated for a reason. Somerful is not a place for illegal traffic
or trade, or an unofficial market (Black or Gray markets). We do not
allow facilitating the trade of regulated, prohibited, or high-risk goods and
services, such as alcohol, tobacco products, regulated substances, firearms and
other dangerous weapons, sexual services, animals, or counterfeit goods. This
includes instructions on how to manufacture regulated substances or firearms.
More
information
Facilitation
of trade includes the sale, purchase, redirection, exchange,
and giveaway of regulated goods and services. This includes providing webpages
or physical locations, sharing contact information, and redirecting people to
interact on or off-platform (including direct messaging).
Tobacco
products include vaping products, smokeless and combustible
tobacco products, synthetic nicotine products, E-cigarettes, and other
Electronic Nicotine Delivery Systems.
Regulated
substances include prescription drugs, over-the-counter drugs,
compressed air canisters (whippets), and nitrite poppers.
Firearms includes
professionally manufactured firearms, improvised firearms (such as ghost guns
and 3D printed guns), firearm accessories, and ammunition.
NOT
allowed
Facilitating
the trade of regulated, prohibited, or high-risk goods and services, including
the following:
-
Alcohol and tobacco products
-
Illegal drugs, prescription and over-the-counter drugs, and other regulated
substances
-
Firearms and explosive weapons
-
Counterfeit products, such as luxury goods
- Fake
currency, documents, and stolen information
- Sexual
services, including offering or asking for sexual services (solicitation),
sexual chats, imagery, pornography, member exclusive content, and streaming of
adult content through a webcam, such as stripping, nude modeling, and
masturbation (sexcamming)
- Live
animals, and any part of an endangered animal, such as products and medicine
made from elephant ivory, tiger bones, rhino horns, and sea turtle shells
- Any
items that promote hate speech, hateful ideologies, or hateful organizations,
such as books and clothing with hateful logos
Commercial
Disclosures and Paid Promotion
We value
authentic viewpoints and want people to be open and honest about any goods or
services discussed on our platform. To avoid misleading people, it is important
to acknowledge any material relationship with a third party that may be
relevant to the credibility of your statements. Creators who promote
goods or services in return for something of value must disclose it using our
branded content tool or a caption in video (if the tool is unavailable in your
region). This includes paid partnerships and brand endorsement. For
other types of material relationships, the creator must also make a clear
disclosure about such connections in a video caption.
We do
not allow any form of paid political promotion on Somerful. Learn
more about our policy regarding Government, Politician and Political Party
accounts.
More
information
Material
relationship refers to a relationship that
may have a significant impact on the credibility of any representation or
endorsement and that would not be reasonably expected. This may include
personal, family, employment, and financial relationships.
Branded
content is content that promotes goods or services where you
receive something of value from a third party, such as a brand, in exchange for
your post. This includes content that is required to be disclosed by your local
laws or regulations.
Disclosures are
clear statements that explain your relationship to a third party. Relationships
include receiving financial compensation from, having a relative who works for,
and being an employee of that third party.
Something
of value may refer to cash payments, free products, store
credit, discounts, and special access to products, services, or events.
REQUIRED
disclosures
-
Branded content, by using the branded content toggle (or a caption in video if
the tool is unavailable in your region)
-
Information about your own business, when it might not otherwise be clear from
the context that you may benefit from future commercial transactions
-
Affiliate and referral links that are included in an independent review of a
product or service and which may result in a referral fee or a commission for
any subsequent purchase
-
Research about a product, service, or industry when you have a relationship or
connection with a company or industry involved in the manufacture or sale of
that product or service
Frauds
and Scams
We want
people to be able to use our platform to learn about ways to be financially
responsible and consider economic transactions or investment opportunities,
without worrying about scams or financial exploitation. We do not allow
attempts to defraud or scam members of our community.
More
information
Frauds
and scams are deceitful and deceptive acts that often exploit
others for monetary gain or to obtain an individual’s personal information.
NOT
allowed
-
Financial and individual-targeted scams, identity theft or phishing scams, and
scams related to investments, financial transactions, or jobs
-
Coordination, facilitation, or instructions on how to carry out scams
-
Organizational fraud, such as money laundering and moving illegally acquired
money for someone else (money muling)
-
Recruitment for companies that sell products or services in a pyramid structure
through independent distributors (multi-level marketing or MLM)
-
Facilitating the trade of fake currency, documents, and stolen information
9.
Privacy and Security
We know
that protecting your privacy rights and personal information, and keeping our
platform secure, are critical to maintaining your trust and ensuring your
safety.
Personal
Information
Content
shared online may be seen by anyone, and has a wide reach. We are committed to
making sure that any personal information shared intentionally or accidentally
on Somerful does not lead to harm. We do not allow content
that includes personal information that may create a risk of stalking,
violence, phishing, fraud, identity theft, or financial exploitation. This
includes content that someone has posted themselves or that they consented to
being shared by others.
If you
believe you have experienced a privacy violation, you can report it.
More
information
NOT
allowed
-
Personal non-public phone numbers and home addresses
-
Financial and payment information, such as bank account and credit card numbers
- Login
information, such as usernames and passwords
-
Identity documentation, cards, or numbers, such as passports, government-issued
identifications, and social security numbers
-
Threats or encouragement to share personal information or to hack someone’s account
Platform
Security
We work
hard to protect and secure people and information on Somerful. We
do not allow: (1) access to any part of Somerful through unauthorized
methods; (2) attempts to obtain sensitive, confidential, commercial, or
personal information; or (3) any abuse of the security, integrity, or
reliability of our platform.
You
should avoid clicking on suspicious links or responding to requests for
information about your Somerful account details, passwords,
verification qualification, financial, and other personal information. Learn
more about our approach to privacy and security on the platform.
More
information
NOT
allowed
-
Providing access to your account credentials to others or enabling others to
conduct activities that violate our Community Guidelines
-
Accessing our platform in an unauthorized way, or creating fake versions of our
platform
-
Sharing malicious files, content, and messages that contain viruses, Trojan
horses, worms, logic bombs, or other harmful materials endangering cyber
security
-
Attempting to obtain personal information (such as login credentials) or access
content, accounts, systems, or data through the use of any deceptive technique
(such as phishing, smishing, automated scripts, and web crawling)
-
Modifying, adapting, translating, reverse engineering, disassembling,
decompiling, or creating any derivative products based on Somerful,
including any files, tables or documentation, and attempting to regenerate any
source code, algorithms, methods, or techniques embodied in Somerful
10.
Accounts and Features
Accounts
You must
be 18 years and older(Adult) to have an account. There are additional
age limitations based on local law in some regions. If we learn someone is
below the minimum age on Somerful, we will ban that account.
Violating
our guidelines can lead to enforcement actions on accounts. We will ban
accounts or users if they engage in: (1) a single severe content violation, (2)
repeated content violations within a 90-day period, (3) circumvention, or (4)
the operation of accounts dedicated to activity that violates our rules. This
includes all activities that indicate a primary purpose that is not allowed on
our platform, such as accounts focused on hate speech, the trade of prohibited
goods, spam, and impersonation (learn more about circumvention and dedicated
accounts in Spam and Deceptive Account Behaviors).
We will
also ban an account if we become aware that the account holder is a violent or
hateful actor or has been convicted of a sexual crime or other serious offense
against a young person. We may consider off-platform activity related to
violence, hate, and child sexual exploitation and abuse to help make decisions
about these account bans. We report accounts to law enforcement authorities if
there is a specific, credible, and imminent threat to human life or serious
physical injury.
Government,
Politician, and News Accounts
Governments,
politicians, and news entities all play important roles in civic processes and
civil society. While we treat their content just like any other account and
remove violations, we approach account-level enforcement differently to align
with our commitment to human rights and free expression. These public interest
accounts will be banned for any single severe content violation, such as
threatening violence. For repeated content violations that are less severe,
they will be temporarily ineligible to appear in the FYF and in the feeds of
their followers. In limited circumstances, they may also be temporarily
restricted from posting new content. Learn more about our approach to public
interest accounts.
More
information
Governments
and politicians include federal/national elected
officials and candidates, state/provincial/territorial/local government
entities, cabinet ministers, and official spokespeople. Learn more about who is
considered to be a Government, Politician and Political Party account.
News
entities include organizations primarily dedicated to
publishing news content to inform or educate. To qualify as a news account, the
account must be legally licensed, certified or recognized by an
intergovernmental organization, regulator, or reputable press organization.
Severe
violations include the following:
-
Showing, promoting, or facilitating youth exploitation and child sexual abuse
material (CSAM)
-
Promoting or threatening violence
-
Showing or promoting non-consensual sex acts, such as rape and molestation
-
Facilitating human trafficking
-
Showing real-world torture
- Using
another account after a permanent account ban, and continuing to violate our
guidelines
External
Links
Our
community members often share links in their profile, bio, or content to
connect people to additional content or to other sites. While some links may be
helpful or informative, others connect to harmful content that would not be
allowed on our platform. Do not post links that direct people to
content that would violate our guidelines. If we find a link in
violation of our guidelines, it will result in the link being removed or an
account ban.
It can
be difficult to determine where a Quick Response (QR) code image may lead to
and whether the connected content will be safe. Content is ineligible for the
Planet if it contains QR codes, unless there is a low risk of harm, such as in
the context of e-commerce.
Comments
and Direct Messages
Comments
and direct messages on Somerful allow our users to interact with
videos or directly with others, and provide an integral interactive experience
to the platform.
Our
guidelines listed above also apply to comments and messages. A
violation of our rules will result in the removal of the content or a
restriction on sending direct messages, and may lead to an account ban.
Monetization
We offer
tools that let creators monetize their content, and that give businesses the
ability to operate and expand their enterprise. You must be 18 years
and older to use monetization features.
Accounts
must satisfy the relevant entry criteria to be eligible for our monetization
features. A violation of our rules may result in a temporary
restriction of monetization features, and repeated violations will lead to a
permanent restriction or an account ban. Content that is not eligible
in the Planet may be restricted from monetization features.
All
commercial content on our platform must comply with the relevant monetized
feature policy, such as the Branded Content Policy, Somerful’s Ads Creative Policy, Industry Entry Policy, and Somerful Shop
Policies. Commercial content includes exchanging something of value between
creators, a third party and creator (such as Branded Content), a creator and
business (such as e-commerce), or a creator and Somerful (such as the
Creator fund).
11.
Enforcement
Public
Interest Exceptions
We
recognize that some content that would otherwise violate our rules can be in
the public interest to view. This does not simply refer to what the public may
be interested in. Public interest refers to topics that inform, inspire, or
educate the community and enhance deliberation about matters of broad
collective significance. We may allow content to remain on the platform under
one of the following public interest exceptions:
-
Documentary
-
Educational
-
Medical and Scientific
- Counterspeech
-
Satirical
-
Artistic
Our
approach to content moderation uses the same criteria, no matter who creates
it. The most important factor we consider in looking at public interest
exceptions is context, such as captions, voice over, and similar signals. We
encourage creators to clearly show the context to help us in our review
process.
We may
add extra safety measures to some content allowed under a public interest
exception, such as an “opt-in” screen or
warning information. We do not provide public interest exceptions for content
that may cause extreme harm, such as showing a suicide or sexual abuse of a
young person.
Detection
and Reporting
We aim
to remove content or planet or accounts that violate our guidelines before they
are viewed or shared by other people in order to reduce potential harm. Content
on Somerful first goes through technology that reviews it against our
guidelines. If content is identified as a potential violation, it will be
automatically removed, or flagged for additional review by our trust &
safety team. Additional review will occur if a certain content gains popularity
or has been reported. Community members can report violations in-app and on our
website. If you discover content or accounts that may violate our guidelines,
please let us know so we can take appropriate action if warranted.
Notice
and Appeals
In
keeping with our commitment to ensuring procedural fairness, we seek to provide
notifications to community members if they have violated our rules. If you have
posted a video, comment, audio, or livestreamed content that we do not allow,
you will be notified in the app along with the violation reason. If your
account has been banned because of a violation, you will receive a banner
notification when you next open the app, informing you of this account change.
If you receive a notification of a content violation or account ban and believe
that it was done in error, then you can appeal the decision. You can view the
status of your appeal in the in-app Safety Center, as well as the status of any
reports you have filed about other content or accounts.